
If your traffic looked strange over the last six weeks, you were not imagining it, and it was almost certainly not something you did.
Google search results have been unusually unstable since early September. There were at least six separate periods of heavy ranking movement, only one of which Google ever confirmed. On top of that, the tools the entire SEO industry uses to measure rankings started returning data that was partly wrong, which means some of what you may have seen in a report was measurement error rather than real movement.
This article covers what actually happened, which parts affect a local service business and which parts do not, why your numbers may look contradictory right now, and what we are doing about it.
It is long on purpose. If you only want the short version, read the next section and stop.
One. Google ran a confirmed spam update from September 24 through October 8, plus at least five unconfirmed ranking adjustments between early September and late October. The heaviest days were October 16, October 20 and 21, October 24, and October 27.
Two. Rank tracking tools across the industry produced unreliable data during this period. Google has been serving tracking tools search results pages with the organic results shuffled. On the worst day measured, more than a quarter of the pages one firm sampled were affected.
Three. Google has not run a broad core update since May 2026. That is the longest gap in years, and most of the industry expects one imminently. Some of the recent movement may be pre core update turbulence.
Four. The part that actually matters for local businesses is not any single update. It is a structural change: Google is showing your business profile to fewer people, but the people who do see it are more likely to call. Impressions are down sharply across the board. Actual customer actions are down only slightly.
Five. Our advice is to not react. Changing a site that is ranking well, in the middle of a period when nobody can measure accurately, is the single most expensive mistake available right now.
Here is the sequence, oldest first.
September 4 through 13. SEOs reported a ranking update. Google did not confirm it.
September 15, then September 23 and 24. Two more bursts of ranking volatility. Again unconfirmed.
September 24 through October 8. The September 2026 spam update. This one Google confirmed. It rolled out in three waves over roughly two weeks and finished on October 8.
This is worth understanding properly, because clients often assume any update is about content quality. A spam update is not a judgment on whether your content is good. It targets specific violations of Google’s spam policies: mass produced pages, paid link schemes, scraped content, doorway pages, that category of thing. A core update is the one that reassesses everyone. This was not that.
October 15. Google announced that links inside AI Mode and AI Overviews would start appearing higher in responses and more often. It also expanded article carousels and Preferred Sources to more locations and languages. This is Google trying to send more clicks out of AI answers, which is good news in principle, though the effect is still unfolding.
October 16. Heavy volatility. Industry chatter described it as feeling significant.
October 20 and 21. Another spike, with forum activity climbing and tracking tools showing real movement.
October 23 and 24. The biggest stretch. Multiple trackers showed large swings. One Google Discover tracker also spotted a test that prevented users from clicking through to source articles behind AI summaries, though it could not be independently reproduced.
October 27. Semrush’s volatility sensor hit 9.5 out of 10 for US desktop results, which it classifies as extremely high. Other trackers that day read even higher, with two separate tools pegging it at a full 10 out of 10. Site owners described normal weekends followed by Monday collapses.
Six weeks. One confirmed update. Five or more unconfirmed ones.
This is the part most businesses have not heard, and it explains a lot of confusing data.
Since mid September, Google has been serving rank tracking tools search results pages where the organic listings have been swapped around. The pages look completely normal. There is no error message. The tool records what it sees and reports it as your ranking.
The rank tracking firm Nozzle analyzed roughly 27 million search results pages across 52 countries. Before September 13, about 0.17% showed swapped results. After that date, the figure jumped to 8.4%. It peaked at 28.6% on September 29, and was still running at 7.0% by October 18.
Read that again. On the worst day, more than one in four tracked search results pages may have been showing something other than the real rankings.
Independent analysis also found that several major tools reported drops on the wrong dates, or failed to show recoveries that actually happened. Semrush’s own volatility sensor rated October 16 as one of the calmest days of the month, on a day when the wider industry was reporting one of the largest updates of the period.
There is a second, separate problem compounding this. In September 2025 Google stopped allowing 100 search results to load on a single page. Tools that report positions beyond page one now have to collect results page by page, which made ranking data slower and less complete across the industry. Deeper positions were hit first.
What this means practically: if you have been watching a rank tracking dashboard over the last six weeks and panicking, some of what you saw was not real. We treat Google Search Console as the source of truth during periods like this, because it reports what Google actually served to actual users rather than what a third party tool observed from a scraped page.
A lot of the coverage you may have read about this volatility was written for publishers and news sites. Most of it does not apply to a local service business, and it is worth separating the two clearly.
Does not apply to most local businesses:
Does apply to you:
Here is what is actually happening underneath the volatility, and it has been building all year rather than appearing in October.
Your profile is being shown to fewer people, but the people who see it convert better.
Research into Google Business Profiles across 2026 found search impressions per location fell by 53.8%, while actual customer actions on those profiles declined by only around 5%. Impressions cut roughly in half. Actions nearly flat.
That is a dramatic change in what the numbers mean. If you have been watching your Business Profile impression count drop and concluding your local SEO is failing, the more likely explanation is that Google is filtering out casual browsers before they reach you. The audience is smaller and considerably more serious.
This is why we report on calls, direction requests, and form submissions rather than impressions. Impressions have stopped being a meaningful measure of local performance.
AI local packs show fewer businesses than traditional local packs. Analysis across 322 markets found that in 88% of them, the AI generated local results contained fewer distinct businesses than the traditional three pack. Fewer slots, same competitors fighting for them.
Calls from profiles are declining even when rankings hold. This has been tracked all year. As AI answers resolve more questions directly inside the search result, the click to call button gets tapped less often, even by people who found you. Your ranking did not move. The behavior around it did.
Google quietly changed its own language. In its local ranking documentation, Google shifted from describing the third ranking pillar as “prominence” to “popularity.” Engagement signals, meaning calls, direction requests, photo views, and post interactions, now carry more direct weight. A profile that sits untouched looks less alive than one being actively used and maintained.
Review platforms are fragmenting. Google’s share of consumers reading local reviews fell from 83% to 71% in 2026, while Apple Maps climbed from 14% to 27%. Being well reviewed in one place is no longer enough.
There is a lot of noise about AI search right now, so here is a number that puts it in proportion.
An index tracking more than 350,000 business locations across 2,751 brands found that the average location appears in Google’s local three pack about 35.9% of the time. The same locations were recommended by ChatGPT just 1.2% of the time, and by Gemini about 11% of the time.
Two conclusions follow, and they point in opposite directions.
First, Google’s local pack is still overwhelmingly where local business comes from. Anyone telling you to abandon local SEO for AI optimization is selling something. The three pack is roughly thirty times more likely to surface your business than ChatGPT is.
Second, the AI gap is enormous and mostly unclaimed. Being recommended by ChatGPT 1.2% of the time is close to invisible, which means almost nobody in your market has been optimized for it either. That is a real opening, and it is why entity data, schema markup, and structured content are part of what we build now rather than an upsell.
The honest framing is that AI search is where you plant a flag for the next two years, not where your phone rings today.
We are not making reactive changes to sites that were performing well. Google’s own guidance on traffic drops states plainly that after a ranking shift there may be nothing fundamentally wrong with your content, and it specifically advises against making radical changes to pages that already perform. During a period when measurement itself is unreliable, changing things means you cannot tell what caused what.
We are reading Search Console, not rank trackers. For the reasons above. If we show you a rankings number right now, it comes with context about how much to trust it.
We are watching for the core update. Google has not run a broad core update since May 2026, which is an unusually long gap. One prediction model put the probability of an update within thirty days at around 96.8%, with late October through mid November as the likely window. Everything that happened in October may turn out to be the tremors before it.
We are continuing to publish and build. Content and authority built during a volatile period still counts once the dust settles. Stopping work because the water is choppy means arriving at the other side with nothing new.
We are prioritizing the things volatility does not touch. Your Google Business Profile category accuracy, review volume and velocity, response rate, service and location page completeness, NAP consistency, and site speed. None of those are affected by an algorithm adjustment, all of them compound, and all of them matter more now that engagement signals carry more weight.
One operational note: Google Business Profile review appeals are currently running slower than usual. If you have a review under dispute, expect a longer turnaround than normal. That is on Google’s end, not ours.
Do not rebuild or redesign a page that was ranking well. This is the expensive mistake. Rankings move during volatility and frequently move back. Gutting a page that dropped last week means that when the algorithm settles, you no longer have the page that was working.
Do not judge the last six weeks by your rank tracker. Covered at length above.
Do not panic over a single bad week. Multiple site owners through October described normal weekends followed by a Monday collapse, then recovery. Some sites vanished from results entirely, including for their own brand name, and returned about a week later with nothing changed.
Do not chase every piece of advice you read. Volatility produces a flood of theories, most of them someone’s guess dressed up as analysis. Google confirmed exactly one update in this entire period.
Do not stop publishing. Volatility is temporary. A content gap is permanent.
Ignore impressions and rank tracker positions for now. Watch these instead, and compare against the same period last year rather than last month.
If calls are steady and rankings look chaotic, you are fine. If calls have genuinely dropped, tell us and we will dig in properly, because that is a real signal worth investigating.
Almost certainly not. This volatility hit essentially every site. One forum member reported that every single website they had analytics access to was seeing almost no traffic on the same day. When movement is industry wide and simultaneous, it is the algorithm, not your website.
No. Google confirmed one spam update, which ran from September 24 to October 8. Everything else in this period was unconfirmed. Google has not run a broad core update since May 2026, and most of the industry expects the next one shortly.
A spam update targets sites violating specific policies such as mass produced content, scraped pages, or paid links. A core update reassesses all sites against Google’s broader quality systems. A spam update is enforcement. A core update is recalibration.
Because Google has been serving rank tracking tools altered results pages since mid September, with the organic listings swapped. Search Console reports what Google actually served to real users, so during periods like this, the two legitimately disagree and Search Console is the one to believe.
Probably not on its own. Impressions per location fell by more than half across the board in 2026, while actual customer actions fell only around 5%. Google is showing profiles to fewer casual browsers. Watch calls and direction requests instead.
Not during active volatility, and not to a page that was performing well before. Google explicitly advises against radical changes to pages that already perform, and recommends waiting several weeks after any change before analyzing results. We will recommend specific work once the dust settles and we can measure whether it worked.
Core update volatility typically settles within two to four weeks of a rollout completing. Unconfirmed adjustments usually resolve faster. The complication is that 2026 has brought overlapping waves rather than discrete updates, so periods of calm have been shorter than usual.
No. Paid search runs on a separate system. Organic ranking volatility does not change your ad positions or costs.
The most likely scenario is a broad core update in the near term. When it lands we will tell you, we will watch your numbers through the rollout, and we will wait for it to finish before drawing conclusions, because mid rollout data is meaningless.
What will not change is what we are building. Accurate profile data, real reviews from real customers, complete service and location coverage, fast and technically sound sites, and content that answers what your customers actually ask. Those have survived every update Google has ever shipped, and they are the only durable position available.
If your calls have genuinely dropped and you want us to look closely, get in touch and we will go through it with you.

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